Buying from 1688 is just the start, and as your purchasing agent 1688, DHS sticks with you long after the sale. Our after-sales support includes handling returns, exchanges, and any supplier issues, ensuring your satisfaction. Our dedicated team responds to queries in under 4 hours, keeping your business running smoothly. With DHS, you’re never left in the lurch.
Our 89% client renewal rate proves we’re in it for the long haul. Whether you need help with a defective product or guidance on future orders, DHS is your partner. We also offer insights to optimize your product line, helping you stay ahead of the competition. Choose DHS as your purchasing agent 1688 for support that goes beyond the transaction.
Communication is the glue that holds sourcing together, and as your purchasing agent 1688, DHS makes it stick. Our bilingual team handles all supplier interactions, translating and summarizing key details to keep you informed. No more guessing what suppliers mean—we make it clear.
With real-time updates and a response time of under 4 hours, DHS ensures you’re always in the loop. Our transparent communication builds trust, making your 1688 sourcing experience smooth and stress-free. Let DHS be your purchasing agent 1688 and enjoy communication that’s as clear as day.
Q: Can a 1688 purchasing agent help me find niche or custom products?
A: Yes, agents specialize in sourcing niche and custom products across 100+ categories, such as eco-friendly packaging or specialized electronics. They collaborate with suppliers to develop prototypes, validate designs, and ensure products align with your brand’s vision before mass production.
Q: What shipping options are available through a 1688 purchasing agent?
A: Agents offer flexible shipping methods: international express (3-5 days for <500kg), air freight (5-7 days), and sea freight (14-30 days for LCL/FCL). They optimize routes and consolidate shipments to reduce costs, achieving a 96.8% on-time delivery rate.
Q: What payment methods do 1688 purchasing agents support?
A: Agents offer secure payment options like escrow services, letters of credit, or bank transfers, protecting your funds until goods are received. They handle all transactions with suppliers, ensuring transparency and security.
Q: How quickly can a 1688 purchasing agent respond to my inquiries?
A: Agents prioritize fast communication, with an average response time of under 4 hours for order issues. Their global teams operate across time zones, ensuring prompt support for urgent needs or ongoing projects.
Reliable, transparent, and efficient. DHS helped us scale our pet product line with zero hassle. Highly recommended!
DHS is our go-to partner for sourcing phone holders and chargers. Their quality control and factory vetting is top-notch.
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